{"id":20092,"date":"2026-07-16T14:36:07","date_gmt":"2026-07-16T21:36:07","guid":{"rendered":"https:\/\/dev.withbureau.com\/?p=20092"},"modified":"2026-07-16T14:45:03","modified_gmt":"2026-07-16T21:45:03","slug":"fraser-valley-library-soundproof-pods","status":"publish","type":"post","link":"https:\/\/withbureau.com\/eu\/blog\/customer-stories\/fraser-valley-library-soundproof-pods\/","title":{"rendered":"A Quiet Space for Everyone: How Fraser Valley Regional Library Deployed 15 One+ Focus Pods"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">The Soundproof Pods Their Community Had Been Asking For<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">British Columbia\u2019s largest public library system serves almost 911,000 people across communities with very different needs. Fifteen Bureau <a href=\"https:\/\/withbureau.com\/products\/one-plus\/\" data-type=\"product\" data-id=\"43\">One+ Focus<\/a> soundproof pods gave more of them something the library had struggled to provide for years: a private place to focus, speak, and simply be.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">At a Glance<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>15 One+ Focus soundproof pods<\/strong> across FVRL&#8217;s 25 library locations<\/li>\n\n\n\n<li>Serving almost <strong>911,000 people<\/strong> across 15 municipalities and regional districts<\/li>\n\n\n\n<li><strong>412 completed bookings<\/strong> in the first month after public launch<\/li>\n\n\n\n<li>Used for job interviews, online exams, telehealth, podcasting, book narration, and focused work<\/li>\n\n\n\n<li>A shared online system lets customers book an acoustic pod at any participating location<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">A library for the whole community<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Established in 1930, Fraser Valley Regional Library (FVRL) is the largest public library system in British Columbia. Its 25 community libraries stretch from Boston Bar through the Fraser Valley and into Metro Vancouver.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But its scale is only part of the story. FVRL serves almost 911,000 people across 15 municipalities and regional districts. Its customers include young families, students, seniors, newcomers, unhoused neighbours, and affluent professionals.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe are one of the few community spaces that serve everyone,\u201d says Jenn Fehr, Manager of Marketing and Communications. \u201cEveryone is welcome.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For Heather Scoular, Director of Customer Experience, that begins with seeing the person before the service. \u201cWe are a free, open service. We encourage loitering. Come to us. Who does that?\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FVRL\u2019s mission is \u201copening minds, enabling dreams.\u201d In practice, that means continually looking beyond the library\u2019s walls and asking what problems people are trying to solve in their lives. Sometimes the answer is help accessing an online government service. Sometimes it is digital literacy, understanding AI, or finding resources for a growing family. Increasingly, it is simply having somewhere quiet to go.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe serve people from cradle to grave,\u201d Heather says. \u201cWe\u2019re with them the whole way.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The quietest request was becoming the loudest<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">FVRL\u2019s libraries are active, vibrant community spaces. Children\u2019s programs, group meetings, and thousands of annual events happen alongside reading, studying, and borrowing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThere\u2019s no shushing going on in our libraries,\u201d Jenn says.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That energy is part of what makes the libraries welcoming. It also made one of FVRL\u2019s most common requests difficult to answer: <em>Where can I find somewhere quiet?<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most locations have few, if any, bookable rooms. Study areas offer some separation, but not total silence or privacy. Customers needed somewhere to take a video interview, complete a proctored exam, record a podcast, or find relief from sensory overload.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The need has become more pressing as housing costs rise. Many people in their 20s and 30s now share smaller homes with roommates and have no private place to take an important call.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIt is the need that we all know we\u2019ve been asked for, for a very long time,\u201d Heather says.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quiet space was not treated as an extra. It appeared in FVRL\u2019s strategic plan and had become one of the most consistent concerns raised by customers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Finding a solution that fit 15 different libraries<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Heather led the project alongside FVRL\u2019s executive team and CEO. The team visited Bureau\u2019s <strong><a href=\"https:\/\/withbureau.com\/showroom\/vancouver\/\" data-type=\"showroom\" data-id=\"8010\">Vancouver showroom<\/a><\/strong>, tested the products, and worked through questions about construction, technology, ventilation, and installation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The process took close to a year. Heather says she appreciated that Bureau never pushed FVRL to move faster than they were ready to.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cNo matter when I reached out, there was someone to talk to me and answer my questions. I never felt rushed.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That time allowed FVRL to choose premium modular office pods suited to the different sizes, layouts, and aesthetics of its libraries. Ultimately, the One+ Focus model was selected. Its spacious 1-person footprint, integrated desk, ergonomic chair, and built-in power made it the ideal &#8220;micro-office&#8221; for patrons needing maximum privacy without taking up excessive library floor space.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/TF-Pod_retouched-1024x768.avif\" alt=\"\" class=\"wp-image-20135\" style=\"width:615px;height:auto\" srcset=\"https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/TF-Pod_retouched-1024x768.avif 1024w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/TF-Pod_retouched-300x225.avif 300w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/TF-Pod_retouched-768x576.avif 768w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/TF-Pod_retouched-1536x1152.avif 1536w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/TF-Pod_retouched-2048x1536.avif 2048w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/TF-Pod_retouched-60x45.avif 60w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/TF-Pod_retouched-320x240.avif 320w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/TF-Pod_retouched-600x450.avif 600w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/TF-Pod_retouched-100x75.avif 100w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/TF-Pod_retouched-1440x1080.avif 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIt is the need that we all know we\u2019ve been asked for, for a very long time,&#8221; Heather reflects. &#8220;Bureau has soundproof booths that fit so many different locations, sizes, and needs. It has been a simple, beautiful experience.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Installation created another challenge. Some locations had tight entrances and limited space for assembly. Bureau worked through the logistics of each site individually, coordinating all 15 installations within a tight two-week window.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The support continued after delivery. When FVRL finalized its tablet booking setup, the Bureau technicians worked alongside FVRL\u2019s Manager of IT, Devan Mitchell, and his team to reopen the pods and route the power internally, leaving the wiring completely clean and hidden.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cYou really took the time to get to know us and our needs,\u201d Heather says. \u201cIt\u2019s been a simple, beautiful experience.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">A door someone can close<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The One+ Focus privacy booths are now used for everything from online exams and creative work to job interviews and book narration. One customer recently finished a video call, stepped out of the pod, and announced: <em>\u201cI got the job.\u201d<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That moment captured exactly what the project was meant to do. The <strong>soundproof booth<\/strong> was not simply another piece of furniture; it gave someone the privacy and confidence to take an important step in their life.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The response has been incredibly strong, even in FVRL\u2019s larger libraries. Clearbrook Library, for example, already has 20,000 square feet and several meeting spaces. Heather expected the pod to be useful there, but perhaps not essential. Then a customer described it as exactly what they had been waiting for.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIt really fills a unique need, even if there are other spaces around you,\u201d Heather says.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/CB-Pod-2_retouched-768x1024.avif\" alt=\"\" class=\"wp-image-20141\" style=\"aspect-ratio:0.7500090145314247;width:595px;height:auto\" srcset=\"https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/CB-Pod-2_retouched-768x1024.avif 768w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/CB-Pod-2_retouched-225x300.avif 225w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/CB-Pod-2_retouched-1152x1536.avif 1152w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/CB-Pod-2_retouched-60x80.avif 60w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/CB-Pod-2_retouched-320x427.avif 320w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/CB-Pod-2_retouched-600x800.avif 600w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/CB-Pod-2_retouched-100x133.avif 100w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/CB-Pod-2_retouched-1440x1920.avif 1440w, https:\/\/withbureau.com\/wp-content\/uploads\/2026\/07\/CB-Pod-2_retouched.avif 1500w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Customers also notice the premium details: fresh air flow, adjustable fans, and dimmable lighting. These features give people something that can be hard to find in a busy public space: control over their surroundings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cSometimes people are just looking for a quiet space,\u201d Jenn says. \u201cThey might not be doing something exciting. They just need the silence.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">412 bookings and counting<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">FVRL officially launched the soundproof pods across its system on June 15, 2026. Since then, customers have completed 412 bookings, showing rapid adoption across the participating locations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FVRL paired the booths with an online booking system developed by Jenn and her team using Springshare. Customers can check real-time availability across every participating library, reserve an hour from home, and enter a code when they arrive. Staff can also make walk-in bookings, extend sessions, or override limits when needed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The system lets people access the pods independently without requiring staff to manage paper sign-up sheets or referee competing requests.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For FVRL, that flexibility is the real value. A library does not need a major, costly renovation or a dedicated meeting room to offer someone privacy. It can create a highly functional new space within the footprint it already has.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWhere we can add additional services that suit the needs of our communities, that\u2019s what we try to do,\u201d Jenn says.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The pods help FVRL do exactly that: meet people where they are, understand what they need, and give them a quiet place to move forward.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Bring quiet and focus to your community<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Whether you are managing a bustling public library, a high-growth office, or a flexible community space, Bureau soundproof pods offer a simple, beautiful solution to the loud modern world.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Give your people the quiet space they&#8217;ve been asking for.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/withbureau.com\/shop\/\" data-type=\"page\" data-id=\"3488\">Explore Bureau\u2019s Range of Soundproof Pods <\/a>or book a visit to one of our <a href=\"https:\/\/withbureau.com\/eu\/showrooms\/\" data-type=\"page\" data-id=\"1920\">showrooms<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How do you bring silence to BC&#8217;s largest public library system? Discover how Fraser Valley Regional Library deployed 15 Bureau soundproof privacy booths to give 911,000 community members a private space to focus, take calls, and work.<\/p>\n","protected":false},"author":24,"featured_media":20097,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[488,576],"tags":[],"class_list":["post-20092","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories","category-new"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Carvana Case Study: Solving Office Privacy with the Tuesday+<\/title>\n<meta name=\"description\" content=\"See how Carvana turned a storage corner into a functional meeting space with the Tuesday+. Learn why this 110V plug-and-play booth was the perfect fit for their open floor plan.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/withbureau.com\/eu\/blog\/customer-stories\/fraser-valley-library-soundproof-pods\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Carvana Case Study: Solving Office Privacy with the Tuesday+\" \/>\n<meta name=\"twitter:description\" content=\"See how Carvana turned a storage corner into a functional meeting space with the Tuesday+. Learn why this 110V plug-and-play booth was the perfect fit for their open floor plan.\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alex Kretowicz\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/withbureau.com\\\/eu\\\/blog\\\/customer-stories\\\/fraser-valley-library-soundproof-pods\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/withbureau.com\\\/eu\\\/blog\\\/customer-stories\\\/fraser-valley-library-soundproof-pods\\\/\"},\"author\":{\"name\":\"Alex Kretowicz\",\"@id\":\"https:\\\/\\\/withbureau.com\\\/eu\\\/#\\\/schema\\\/person\\\/0e701c88513501bbbdc285aaa9c9189d\"},\"headline\":\"A Quiet Space for Everyone: How Fraser Valley Regional Library Deployed 15 One+ Focus Pods\",\"datePublished\":\"2026-07-16T21:36:07+00:00\",\"dateModified\":\"2026-07-16T21:45:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/withbureau.com\\\/eu\\\/blog\\\/customer-stories\\\/fraser-valley-library-soundproof-pods\\\/\"},\"wordCount\":1241,\"publisher\":{\"@id\":\"https:\\\/\\\/withbureau.com\\\/eu\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/withbureau.com\\\/eu\\\/blog\\\/customer-stories\\\/fraser-valley-library-soundproof-pods\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/withbureau.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/CH_Pod_retouched.avif\",\"articleSection\":[\"Customer Stories\",\"New\"],\"inLanguage\":\"en-DE\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/withbureau.com\\\/eu\\\/blog\\\/customer-stories\\\/fraser-valley-library-soundproof-pods\\\/\",\"url\":\"https:\\\/\\\/withbureau.com\\\/eu\\\/blog\\\/customer-stories\\\/fraser-valley-library-soundproof-pods\\\/\",\"name\":\"Carvana Case Study: Solving Office Privacy with the Tuesday+\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/withbureau.com\\\/eu\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/withbureau.com\\\/eu\\\/blog\\\/customer-stories\\\/fraser-valley-library-soundproof-pods\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/withbureau.com\\\/eu\\\/blog\\\/customer-stories\\\/fraser-valley-library-soundproof-pods\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/withbureau.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/CH_Pod_retouched.avif\",\"datePublished\":\"2026-07-16T21:36:07+00:00\",\"dateModified\":\"2026-07-16T21:45:03+00:00\",\"description\":\"See how Carvana turned a storage corner into a functional meeting space with the Tuesday+. 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