Service request
Resources→Service request
Service request

Something needs attention? Tell us.

Describe what you're seeing and our technicians will come back with next steps within one business day. Photos help us diagnose faster.

WarrantyWhat's covered and how claims work5-year limited warranty from delivery
GuidesInstallation guides · Care guideOften the quickest fix
Urgent+1 236 317 6769Mon to Fri, office hours

Open a service request

Our support portal takes your booth model, site address, photos and a description, and routes it straight to a technician.

Open the support portal →

Opens service.withbureau.com in a new tab. Takes about two minutes.

  • Booth model and serial, if you have it
  • Site address and a contact on site
  • Photos or a short video of the issue
What happens next

Three steps to sorted

01

We review

A technician reads your request and checks it against your booth model and warranty.

02

We diagnose

We may ask for a photo or a short video to pin down the cause before anything is shipped.

We fix

Parts are sent or a visit is booked, and we confirm the outcome with you in writing.