Returns Policy
At Bureau, your satisfaction is our priority, and we stand behind the quality of our products. Due to the size and complexity of our office booths, along with the challenges associated with disassembly, repacking and transportation, we are unable to accept returns unless there is a confirmed manufacturing defect.
If you experience an issue with your booth, our team will work with you to find the best solution. Whether that's troubleshooting, supplying replacement parts or arranging a repair, we're committed to ensuring you get the most from your Bureau booth.
100-Day Risk-Free Trial
Our Tuesday booth is backed by our 100-day risk-free trial. If, within 100 days of delivery, you decide your first Tuesday booth isn't the right fit for your workspace, simply let us know. We'll arrange collection, handle the disassembly and return shipping, and provide a full refund.
Please note that the 100-day risk-free trial applies to your first Tuesday booth purchase only and is available in eligible countries where the offer is available.
Warranty
Every Bureau booth is covered by a 5-year manufacturer's warranty, giving you peace of mind and ensuring your booth continues to perform as intended. Should you experience any issues during the warranty period, our team will be on hand to help resolve them as quickly as possible.
Business Purchases
Our office booths are designed primarily for commercial use and this Returns Policy applies to business purchases. Nothing in this policy limits or excludes any rights that cannot be excluded under applicable local laws.
If you have any questions about our Returns Policy or Warranty, please contact our team and we'll be happy to help.